coaching skills

How to live with difficult people during a lockdown No 2
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How to live with difficult people during a lockdown No 2

change, coaching skills, dispute resolution, listening, Mediation, misunderstanding, nonviolent communication, solutions, Uncategorised

How to live with difficult people during a lockdown No 2

Continuing in my series on how to talk to difficult people, especially those who insist you are the difficult one: In the previous post I talked about the benefits of asking the difficult person how they’re feeling and the importance of listening to the answer; how to check and demonstrate you’ve understood them, and if you haven’t, to listen again until they know they’ve really been heard. All this time, though, you haven’t had a look in. Now it’s your turn. You can’t wait to launch in with your much [...]

Penelope Overton2020-03-30T09:14:27+01:0030 March 2020|change, coaching skills, dispute resolution, listening, Mediation, misunderstanding, nonviolent communication, solutions, Uncategorised|Comments Off

How to live with difficult people during a lockdown:

Loads of us are finding ourselves stuck indoors with difficult people who are (most unreasonably) accusing us of being the difficult one. This could go on for a long time, so over the next week or two I'm going to blog on ways to turn arguments into constructive communication and the difficult person into someone you can manage and even enjoy to be locked down with for as long as this process takes. Step one: asking how someone is feeling and listening to the answer: 1 Before you get [...]

Penelope Overton2020-03-26T10:26:06+00:0026 March 2020|Apology, coaching skills, connection, dispute resolution, kindness, listening, Mediation, misunderstanding, nonviolent communication, self compassion, solutions|Comments Off

Let’s Dance

I did my accounts yesterday. It's a job made not only bearable but actually enjoyable by the addition of Spotify. I shuffled through a playlist called Classic Covers. Halfway into November’s expenses I found myself listening to something I couldn't at first place - deeply familiar and at the same time completely new. It took me a moment to recognise a ponderous version of Let's Dance, a slow voice accompanied by an acoustic guitar, a hesitant harmonica between verses. The tempo was different and the rhythm was new too. I [...]

Penelope Overton2020-02-20T14:30:56+00:0020 February 2020|Bowie, change, coaching, coaching skills, dispute resolution, Let's Dance, listening, Mediation, self compassion|Comments Off