How to talk to difficult people No 3

I wrote some blogs a few weeks back on how to talk to the difficult people in your household, especially those who find you even more difficult.  I hope that’s been going well, but remember it does take practice. Today I’m going to give some examples of things we say when we mean to be helpful but which never seem to make things better.  I’m going to offer some alternatives. Sentences that start: Why don’t you … If only you would … All I ask is that … ...  hardly [...]

Active Listening in Difficult Times

If you've volunteered to be a listener through the NHS Scheme or locally through a Mutual Aid group, this video should might help you collect some tips up your sleeve for the more challenging calls.